Effective Date: [Insert Date]

Last Updated: [Insert Date]

Welcome to ESL & Associates (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our services, website, and any associated content, offerings, or communication (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services We Provide

ESL & Associates offers [customizable: “English language learning, tutoring, academic coaching, and educational consulting”]. Specific details, rates, and availability of services may vary and are subject to change without notice.

2. Eligibility

To use our Services, you must be at least 18 years old or have the involvement of a parent or legal guardian. You agree to provide accurate, current, and complete information during any registration or booking process.

3. Payment and Refund Policy

Payment terms are agreed upon before the start of any session or service. Unless otherwise stated:

Payments must be made in advance or upon invoice due date.

Cancellations require [insert your policy – e.g., "24-hour notice to avoid a cancellation fee"].

Refunds are issued only in accordance with our cancellation or satisfaction guarantee policies (if applicable).

We reserve the right to refuse or cancel services for non-payment or violation of these terms.

4. User Conduct

By using our Services, you agree to:

Use the Services for lawful purposes only

Not misrepresent your identity or qualifications

Not disrupt or interfere with the security or operation of the Services

Respect instructors, staff, and fellow clients

We reserve the right to deny service to anyone for behavior we determine to be abusive, unsafe, or in violation of these Terms.

5. Intellectual Property

All content provided by ESL & Associates—including lessons, materials, designs, and written content—is the intellectual property of ESL & Associates or its licensors. You may not reproduce, redistribute, or exploit any content without express written permission.

6. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

7. Disclaimers

Our Services are provided “as is” and “as available.” We make no guarantees about your learning outcomes or results. We are not liable for delays, interruptions, or losses resulting from third-party platforms, internet issues, or force majeure events.

8. Limitation of Liability

To the fullest extent permitted by law, ESL & Associates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our Services.

9. Termination

We may suspend or terminate your access to our Services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to us, other users, or third parties.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date. Continued use of the Services after changes are posted means you accept the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert Your State], without regard to conflict of law principles.

12. Contact Us

For questions about these Terms, please contact:

ESL & Associates

Email: [insert your email]

Phone: [insert your phone]

Website: [yourdomain.com]